Upper Darby Goals

• Achieve high standards of service excellence in food and facilities
• Revitalize dining environments
• Increase participation in meal programs
• Maximize limited budgets
• Recognize and reward employees
• Meet the requirements for the National School Lunch Program

ARAMARK Answers

• Implement an efficient, cohesive dining program to meet the nutritional needs of the students and the financial needs of the district
• Create efficiencies in custodial workflow techniques
• Identify operational savings resulting from efficiencies realized within the custodial area
• Implement employee training and development schedules, and recognition programs
• Enhance employee service culture development to include increased attention and responsiveness to service requests

District Results

Service Excellence

• Improved overall cleanliness of schools within district
• Enhanced dining programs by featuring innovative, varied menus, nutritionally-focused promotions, and exciting environmental designs
• Installed additional serving line in the high school cafeteria to accommodate more than 900 students per lunch hour
• Successfully piloted The 12 Spot dining concept at the middle school

Budget Management

• Realized savings to reinvest back into academics
• Increased participation from Free lunch eligible student by 12%, and by 5% among Reduced lunch eligible students
• Increased middle school meal participation 8-12%
• Gained government reimbursements for the district by converting high school back to National School Lunch Program

Employee Development

• Created broader career opportunities for employees
• Developed more engaged, motivated, and responsive employees